INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

❓ Will I receive the same product as shown in the picture?

Yes, you will receive exactly the same lungi as shown in the product photo.
All our photos are taken from our original products to ensure the colors, designs, and textures are clearly represented.

📌 Please note that colors may appear slightly different due to lighting or screen settings.

❓ Are your lungis made of 100% cotton?

Yes, all our lungis are made from 100% pure cotton, ensuring they are soft, comfortable, and durable.

❓ Where are your lungis made?

Our lungis are made in Tamai, Belkuchi, Sirajganj, at our own handlooms.
This guarantees authenticity and top-quality craftsmanship, representing the true essence of Sirajganj lungis.

❓ How can I place an order?
  1. Visit our Facebook page or website

  2. Choose your preferred lungi

  3. Contact us via WhatsApp: 01846066758

  4. Confirm your order and make the payment

  5. Get fast home delivery anywhere in Bangladesh

❓ Do you deliver nationwide?

Yes, we offer home delivery across all districts of Bangladesh.

❓ How long does delivery take?

We usually deliver within 2–5 working days after the order is confirmed.

❓How can I return an item?

Timeframe: Customers must initiate a return request within 7 days of receiving the product.

Condition: Items must be unused, unwashed, and returned in their original packaging with all tags intact.

📦 Return Process
Contact our customer service at 01846066758 or email us at mohammodialungi@gmail.com to request a return.

Provide your order number and reason for return.

Upon approval, ship the product to our designated return address.

💰 Refund Policy
Once we receive and inspect the returned item, refunds will be processed within 7 business days.

Refunds will be issued via Bkash to the number 01873534334 or the original payment method.

🚚 Return Shipping Costs
If the return is due to a defective or incorrect product, we will bear the return shipping costs.

For other reasons, the customer is responsible for return shipping expenses.

ℹ Additional Information
We offer Cash on Delivery (COD) and Bkash payment options.

For any queries or assistance, contact us at 01846066758 or email mohammodialungi@gmail.com.

CONTACT US FOR ANY QUESTIONS

 

📱 WhatsApp / Call

01846066758
(Available 7 days a week, 8 AM – 10 PM)

📧 Email

mohammodialungi@gmail.com

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